Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  COYOTE CAST IRON RACE BLOCK

                  COYOTE CAST IRON RACE BLOCK

                  SKU: M6010M50X

                  $5,300.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2020 5.2L GEN 2 Head Changing Kit

                  Mustang 2015-2020 5.2L GEN 2 Head Changing Kit

                  SKU: M6067M52B

                  $210.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang SVT 2007-2014 4V Ignition Coil Set

                  Mustang SVT 2007-2014 4V Ignition Coil Set

                  SKU: M120294V

                  $355.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Replacement WARN® Winch Rope Kit

                  Bronco Replacement WARN® Winch Rope Kit

                  SKU: M1821BWR

                  $435.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1985-1995 Small Block V-8 Hydraulic Roller Tappet Camshafts

                  Mustang 1985-1995 Small Block V-8 Hydraulic Roller Tappet Camshafts

                  SKU: M6250B303

                  $450.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2014 Boss 302 Torsen Differential

                  Mustang 2005-2014 Boss 302 Torsen Differential

                  SKU: M4204MB

                  $1,215.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2024 Tie Down Kit

                  Mustang 2015-2024 Tie Down Kit

                  SKU: M1700M

                  $145.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance EZ-Up Tent Side Walls 10'

                  Ford Performance EZ-Up Tent Side Walls 10'

                  SKU: M1827W10A

                  $245.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Cobra Jet 1968-1987 Cylinder Head Assembled with Dual Springs

                  Mustang Cobra Jet 1968-1987 Cylinder Head Assembled with Dual Springs

                  SKU: M6049SCJA

                  $2,090.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
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