Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  1.6 LITER 4-CYLINDER KENT ENGINE BLOCK

                  1.6 LITER 4-CYLINDER KENT ENGINE BLOCK

                  SKU: M601016K

                  $2,750.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Cobra Jet 1968-1987 Cylinder Head Assembled with Dual Springs

                  Mustang Cobra Jet 1968-1987 Cylinder Head Assembled with Dual Springs

                  SKU: M6049SCJA

                  $2,090.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  2024-2025 5.0L COYOTE EXHAUST GASKET KIT

                  2024-2025 5.0L COYOTE EXHAUST GASKET KIT

                  SKU: M9448M50D

                  $83.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  2024-2025 MUSTANG 2.3L SPORT ACTIVE AXLE-BACK - CHROME TIP

                  2024-2025 MUSTANG 2.3L SPORT ACTIVE AXLE-BACK - CHROME TIP

                  SKU: M5230M2SC

                  $1,575.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  MUSTANG 5.0L TOURING NON-ACTIVE W/GT VALANCE - CHROME TIP

                  MUSTANG 5.0L TOURING NON-ACTIVE W/GT VALANCE - CHROME TIP

                  SKU: M5200M5TCV

                  $2,880.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
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                  Mustang 1999-2020 8.8" IRS Bearing and Seal Kit

                  Mustang 1999-2020 8.8" IRS Bearing and Seal Kit

                  SKU: M4413A

                  $52.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
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                  7.3L Engine Control Pack for 10R140 Auto Trans

                  7.3L Engine Control Pack for 10R140 Auto Trans

                  SKU: M601773A

                  $2,835.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang GT 2005-2010 One-Piece Driveshaft

                  Mustang GT 2005-2010 One-Piece Driveshaft

                  SKU: M4602MGTA

                  $905.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
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                  Mustang 2005-2014 Handling Pack Fastener Kit

                  Mustang 2005-2014 Handling Pack Fastener Kit

                  SKU: MFR3FASTENERS

                  $155.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
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