Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2019-2025 17x8.5" Dyno Gray Wheel Kit

                  Ranger 2019-2025 17x8.5" Dyno Gray Wheel Kit

                  SKU: M1007KRGR1785OR

                  $685.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 FORD PERFORMANCE PARTS BY WARN® FACTOR 55 FAIRLEAD

                  2021-2025 FORD PERFORMANCE PARTS BY WARN® FACTOR 55 FAIRLEAD

                  SKU: M1821FL

                  $140.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  F-150 2015-2020 2.7, 3.5 and 5.0L 163" Wheelbase Exhaust Mid-Pipe

                  F-150 2015-2020 2.7, 3.5 and 5.0L 163" Wheelbase Exhaust Mid-Pipe

                  SKU: M5248F15163A

                  $115.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  2024 RANGER 2.7L SPORT EXH-DUAL SIDE EXIT-BLACK

                  2024 RANGER 2.7L SPORT EXH-DUAL SIDE EXIT-BLACK

                  SKU: M5200R7SB

                  $1,625.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  Ford Performance Shift Knob 6-Speed

                  Ford Performance Shift Knob 6-Speed

                  SKU: M7213M8A

                  $115.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  BRONCO M210 UPGRADED HALF SHAFT KIT

                  BRONCO M210 UPGRADED HALF SHAFT KIT

                  SKU: M3429BU

                  $2,835.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  Mustang 1968-1987 Dual Springs with Damper Super Cobra Jet Cylinder Head

                  Mustang 1968-1987 Dual Springs with Damper Super Cobra Jet Cylinder Head

                  SKU: M6049SCJB

                  $2,090.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  5.0L Coyote "Powered by Ford" Black Coil Covers

                  5.0L Coyote "Powered by Ford" Black Coil Covers

                  SKU: M6P067M50BL

                  $55.00

                  Shipping: Ships by Jun 11
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                  Mustang GT350 2015-2020 Sway Bar and Spring Kit

                  Mustang GT350 2015-2020 Sway Bar and Spring Kit

                  SKU: M5700N

                  $1,160.00

                  Shipping: More inventory coming soon
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