Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  FPP MUSTANG PREMIUM 60OZ FLOOR MAT SET - BLACK

                  FPP MUSTANG PREMIUM 60OZ FLOOR MAT SET - BLACK

                  SKU: M13086M60

                  $195.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Handling Pack Fastener Kit

                  Mustang Handling Pack Fastener Kit

                  SKU: MFR3FASTENA

                  $185.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  MAVERICK BLACK OVAL KIT

                  MAVERICK BLACK OVAL KIT

                  SKU: M1447MVBC

                  $140.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F150 2021-2022 157" WHEELBASE EXHAUST EXTENSION PIPE

                  F150 2021-2022 157" WHEELBASE EXHAUST EXTENSION PIPE

                  SKU: M5248FEXT

                  $140.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  VALVE COVER HOLD DOWN MINI-NUTS:BLACK CRINKLE FINISH

                  VALVE COVER HOLD DOWN MINI-NUTS:BLACK CRINKLE FINISH

                  SKU: 302316

                  $22.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  Ranger 2019-2023 Red Pair of Tow Hooks

                  Ranger 2019-2023 Red Pair of Tow Hooks

                  SKU: M18954RA

                  $145.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  Mustang 2018-2023 5.0L Powered By Ford Engine Dress Up Kit

                  Mustang 2018-2023 5.0L Powered By Ford Engine Dress Up Kit

                  SKU: M9680M50BA

                  $170.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  Mustang 2011-2017 5.0L Coyote Motor Mount Kit

                  Mustang 2011-2017 5.0L Coyote Motor Mount Kit

                  SKU: M6038M50

                  $180.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  Mustang 1996-2004 Plug and Dowel Kit

                  Mustang 1996-2004 Plug and Dowel Kit

                  SKU: M6026CI46

                  $50.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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