Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 2021-2025 Bronze Rear Emblem Overlay

                  Bronco 2021-2025 Bronze Rear Emblem Overlay

                  SKU: M1447BEBR

                  $65.00

                  Shipping: Ships by Aug 10
                  Pickup: Free at Dealer
                  Add to Cart
                  2024-2025 MUSTANG 5.0L AIR OIL SEPARATOR FOR SUPERCHARGER

                  2024-2025 MUSTANG 5.0L AIR OIL SEPARATOR FOR SUPERCHARGER

                  SKU: M6766A50DSC

                  $715.00

                  Shipping: Ships by Aug 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Cobra 7.3L Assembled LH Cylinder Head

                  Ford Cobra 7.3L Assembled LH Cylinder Head

                  SKU: M6050SD73A

                  $770.00

                  Shipping: Ships by Aug 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2020 10pack Ford Performance Decal

                  Mustang 2018-2020 10pack Ford Performance Decal

                  SKU: M1820FP

                  $15.00

                  Shipping: Ships by Aug 10
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 RAPTOR CARBON FIBER APPEARANCE KIT - MATTE

                  F-150 RAPTOR CARBON FIBER APPEARANCE KIT - MATTE

                  SKU: M16600KFM

                  $4,995.00

                  Shipping: Ships by Aug 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2014 Adjustable Panhard Bar

                  Mustang 2005-2014 Adjustable Panhard Bar

                  SKU: M4264A

                  $550.00

                  Shipping: Ships by Aug 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2010 4.6L 3V Performance Intake Manifold

                  Mustang 2005-2010 4.6L 3V Performance Intake Manifold

                  SKU: M9424463V

                  $935.00

                  Shipping: Ships by Aug 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2011-2017 5.0L Coyote Cold Spark Plug Set

                  Mustang 2011-2017 5.0L Coyote Cold Spark Plug Set

                  SKU: M12405M50

                  $27.00

                  Shipping: Ships by Aug 10
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO MIRROR LIGHT COVER SET OF 2

                  BRONCO MIRROR LIGHT COVER SET OF 2

                  SKU: M15300MB

                  $30.00

                  Shipping: Ships by Aug 10
                  Pickup: Free at Dealer
                  Add to Cart
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