Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  351W Oil Pump Drive Shaft

                  351W Oil Pump Drive Shaft

                  SKU: M6605A341

                  $44.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Rocker Arm Pedestal Shim Kit

                  Rocker Arm Pedestal Shim Kit

                  SKU: M6529B302

                  $22.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1986-1995 EFI Upper-To-Lower Intake Manifold Gasket

                  Mustang 1986-1995 EFI Upper-To-Lower Intake Manifold Gasket

                  SKU: M9486A50

                  $39.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-1973 C4 A.T Dipstick/Tube

                  Mustang 1964-1973 C4 A.T Dipstick/Tube

                  SKU: M6750D303

                  $40.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1996-2021 Exhaust Valve 302/351W

                  Mustang 1996-2021 Exhaust Valve 302/351W

                  SKU: M6505B304

                  $28.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  VALVE COVER HOLD DOWN WING NUTS:BLACK CRINKLE FINISH

                  VALVE COVER HOLD DOWN WING NUTS:BLACK CRINKLE FINISH

                  SKU: 302326

                  $30.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance License Plate Frame-Black Stainless Steel

                  Ford Performance License Plate Frame-Black Stainless Steel

                  SKU: M1828SS304BK

                  $40.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Tube Door Pull Strap

                  Bronco Tube Door Pull Strap

                  SKU: M19008BTDP

                  $25.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  WIRE DIVIDERS: FORD LOGO: BLUE 4 TO 3 TO 2 WIRE

                  WIRE DIVIDERS: FORD LOGO: BLUE 4 TO 3 TO 2 WIRE

                  SKU: 302637

                  $23.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
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