Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2023-2025 Gatorback Rear Splash Guards Ford Oval Black

                  Super Duty 2023-2025 Gatorback Rear Splash Guards Ford Oval Black

                  SKU: VPC3Z16A550J

                  $359.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2023-2024 Lund Smoke Aeroskin Hood Protector Deflector

                  Escape 2023-2024 Lund Smoke Aeroskin Hood Protector Deflector

                  SKU: VPJ6Z16C900A

                  $99.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Covercraft Front Captain's Chair Seat Covers in Charcoal

                  Covercraft Front Captain's Chair Seat Covers in Charcoal

                  SKU: VML3Z15600D20D

                  $239.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Mustang 2024-2025 Black/Red Over-the-Top Graphics for GT with Spoiler

                  Mustang 2024-2025 Black/Red Over-the-Top Graphics for GT with Spoiler

                  SKU: PR3Z5420000DA

                  $460.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Super Duty 2023-2025 VISCO Matte Black Speed Stripe

                  Super Duty 2023-2025 VISCO Matte Black Speed Stripe

                  SKU: VPC3Z6320000C

                  $69.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  F-150 SuperCab 2007-2008 Side Window Air Deflectors

                  F-150 SuperCab 2007-2008 Side Window Air Deflectors

                  SKU: VGL3Z18246H

                  $99.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Mustang 2015-2023 Gloss White Speed Stripe Kit

                  Mustang 2015-2023 Gloss White Speed Stripe Kit

                  SKU: VFR3Z6320000D

                  $79.00

                  Pickup Required
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                  F-150 2015-2025 TruXedo Soft Roll Up Tonneau Cover for 5.5' Bed

                  F-150 2015-2025 TruXedo Soft Roll Up Tonneau Cover for 5.5' Bed

                  SKU: VFL3Z84501A42EA

                  $419.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Super Duty 2023-2025 Crew Cab Putco Stainless Steel Door Molding Kit (Rocker Panel) for 6.75' Bed

                  Super Duty 2023-2025 Crew Cab Putco Stainless Steel Door Molding Kit (Rocker Panel) for 6.75' Bed

                  SKU: VPC3Z9910146E

                  $289.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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