Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2018-2020 2.3L EcoBoost Balance Shaft Block-Off Plug

                  Mustang 2018-2020 2.3L EcoBoost Balance Shaft Block-Off Plug

                  SKU: M602623BSBP

                  $28.00

                  Shipping: Ships by Jun 17
                  Pickup: Free at Dealer
                  Add to Cart
                  2015-2025 F-150 TAILGATE LETTERING- BLACK

                  2015-2025 F-150 TAILGATE LETTERING- BLACK

                  SKU: M1447F15A

                  $70.00

                  Shipping: Ships by Jun 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1985-2014 8.8" Traction-Lok Rebuild Kit with Carbon Discs

                  Mustang 1985-2014 8.8" Traction-Lok Rebuild Kit with Carbon Discs

                  SKU: M4700C

                  $200.00

                  Shipping: Ships by Jun 17
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD MUSTANG LOGO BLACK CRINKLE VALVE COVERS

                  FORD MUSTANG LOGO BLACK CRINKLE VALVE COVERS

                  SKU: 302101

                  $125.00

                  Shipping: Ships by Jun 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1996-2004 4.6L 2V SOHC Head changing KIT

                  Mustang 1996-2004 4.6L 2V SOHC Head changing KIT

                  SKU: M6067D46

                  $205.00

                  Shipping: Ships by Jun 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2014 Hood Lift Kit with Laser Engraved Ford Performance Logo

                  Mustang 2005-2014 Hood Lift Kit with Laser Engraved Ford Performance Logo

                  SKU: M16826M

                  $105.00

                  Shipping: Ships by Jun 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang SVT 2007-2009 Cold Air and Supercharger Upgrade Kit Replacement Air Filter

                  Mustang SVT 2007-2009 Cold Air and Supercharger Upgrade Kit Replacement Air Filter

                  SKU: M9601D

                  $94.00

                  Shipping: Ships by Jun 17
                  Pickup: Free at Dealer
                  Add to Cart
                  RIGID® Off-Road Under Body Amber Lighting Kit

                  RIGID® Off-Road Under Body Amber Lighting Kit

                  SKU: M15200RUNA

                  $305.00

                  Shipping: Ships by Jun 17
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD RACING 289-351 SLANT EDGE VALVE COVER BLUE

                  FORD RACING 289-351 SLANT EDGE VALVE COVER BLUE

                  SKU: 302136

                  $400.00

                  Shipping: Ships by Jun 17
                  Pickup: Free at Dealer
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