Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang Super 8.8" IRS Loaded Differential Housing 3.55

                  Mustang Super 8.8" IRS Loaded Differential Housing 3.55

                  SKU: M400188355B

                  $1,415.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 Matte Black HP Performance Pack 19" x 10.5" & 19" x 11" Wheel Kit with TPMS Kit

                  Mustang 2015-2023 Matte Black HP Performance Pack 19" x 10.5" & 19" x 11" Wheel Kit with TPMS Kit

                  SKU: M1007KDC19XMB

                  $1,875.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  F-150 Raptor 2017-2020 Ford Performance Parts by RIGID® Off-Road Fog Light Kit

                  F-150 Raptor 2017-2020 Ford Performance Parts by RIGID® Off-Road Fog Light Kit

                  SKU: M15200RFL

                  $1,125.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  M12 x 1.5 BLACK LUG NUT WHEEL KIT OF 6

                  M12 x 1.5 BLACK LUG NUT WHEEL KIT OF 6

                  SKU: M1012BR

                  $42.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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                  Mustang 2015-2023 Track Strut and Shock Kit

                  Mustang 2015-2023 Track Strut and Shock Kit

                  SKU: M18000F

                  $815.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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                  302/351W Assembled Z-Head Aluminum

                  302/351W Assembled Z-Head Aluminum

                  SKU: M6049Z304DA

                  $2,010.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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                  Mustang Shelby GT500 2020-2021 Underhood Rain Hat Graphic

                  Mustang Shelby GT500 2020-2021 Underhood Rain Hat Graphic

                  SKU: M1620001HATBW

                  $65.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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                  F-150 2015-2023 20"X8.5" GLOSS BLACK WHEEL KIT

                  F-150 2015-2023 20"X8.5" GLOSS BLACK WHEEL KIT

                  SKU: M1007KS2085F15B

                  $1,470.00

                  Pickup Required
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                  Ford Performance Parts by RIGID® F-Series Off-Road Fog Light Kit

                  Ford Performance Parts by RIGID® F-Series Off-Road Fog Light Kit

                  SKU: M15200KFSFL

                  $560.00

                  Shipping: Ships by May 19
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