Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  2021-2025 F-150 RAPTOR CARBON FIBER TAILGATE PANEL - MATTE

                  2021-2025 F-150 RAPTOR CARBON FIBER TAILGATE PANEL - MATTE

                  SKU: M16600FM

                  $1,670.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
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                  X2347 EFI DRESSED 360 HP CRATE ENGINE FRONT SUMP

                  X2347 EFI DRESSED 360 HP CRATE ENGINE FRONT SUMP

                  SKU: M6007X2347DEFIF

                  $15,000.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
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                  2015-2024 F-150 18"x7.5" MATTE BLACK SINGLE WHEEL

                  2015-2024 F-150 18"x7.5" MATTE BLACK SINGLE WHEEL

                  SKU: M10071875MB

                  $360.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
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                  F-150 2015-2020 2.7L, 3.5L & 5.0L Rear Exit Cat-Back Touring Exhaust System with Black Chrome Tips

                  F-150 2015-2020 2.7L, 3.5L & 5.0L Rear Exit Cat-Back Touring Exhaust System with Black Chrome Tips

                  SKU: M5200F1550DTBA

                  $1,670.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Mustang 2018-2021 GEN 3 Coyote 460HP Automatic Transmission Crate Engine

                  Mustang 2018-2021 GEN 3 Coyote 460HP Automatic Transmission Crate Engine

                  SKU: M6007M50CAUTO

                  $11,635.00

                  Pickup Required
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                  Mustang 1989-1993 9" Differential Bearing Adjuster Lock and Bolt Kit

                  Mustang 1989-1993 9" Differential Bearing Adjuster Lock and Bolt Kit

                  SKU: M4144B

                  $3.50

                  Shipping: Ships by Jun 12
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                  Mustang 2015-2017 5.2L Aluminator 5.2 XS Crate Engine

                  Mustang 2015-2017 5.2L Aluminator 5.2 XS Crate Engine

                  SKU: M6007A52XS

                  $29,145.00

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                  Mustang Ford Performance Dash Emblem

                  Mustang Ford Performance Dash Emblem

                  SKU: M1447A

                  $75.00

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                  Bronco M210 Painted Half Shaft Kit

                  Bronco M210 Painted Half Shaft Kit

                  SKU: M3429BR

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