Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2015-2023 Street Lowering Spring Kit

                  Mustang 2015-2023 Street Lowering Spring Kit

                  SKU: M5300XA

                  $425.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-1995 351 Deep Rear Sump Oil Pan

                  Mustang 1964-1995 351 Deep Rear Sump Oil Pan

                  SKU: M6675DRS351

                  $770.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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                  Super 8.8" Ring Gear Bolt Kit

                  Super 8.8" Ring Gear Bolt Kit

                  SKU: M4216C

                  $16.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1979-2004 Hurst T-5/T-45 Shifter

                  Mustang 1979-2004 Hurst T-5/T-45 Shifter

                  SKU: M7210M

                  $335.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  2015-2025 MUSTANG ANODIZED TITANIUM SHIFT KNOB

                  2015-2025 MUSTANG ANODIZED TITANIUM SHIFT KNOB

                  SKU: M7213T

                  $410.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  535 HP Boss Crate Engine-Z2 Heads Rear Sump Pan

                  535 HP Boss Crate Engine-Z2 Heads Rear Sump Pan

                  SKU: M6007Z2427FRT

                  $13,000.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Ranger 2019-2023 Single Service Rear Damper

                  Ranger 2019-2023 Single Service Rear Damper

                  SKU: M18001RAR

                  $225.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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                  GEN 4 5.0L COYOTE DARK HORSE™ LONG BLOCK

                  GEN 4 5.0L COYOTE DARK HORSE™ LONG BLOCK

                  SKU: M6006M50DH

                  $8,525.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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                  3.5L NA V6 REBUILD KIT #1

                  3.5L NA V6 REBUILD KIT #1

                  SKU: M600035V6KIT1

                  $580.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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