Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2005-2010 4.6L 3V Camshaft Bolt

                  Mustang 2005-2010 4.6L 3V Camshaft Bolt

                  SKU: M6279463V

                  $61.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1979-1995 302/5.0L Engine Swap Oil Pan Kit

                  Mustang 1979-1995 302/5.0L Engine Swap Oil Pan Kit

                  SKU: M6675A50

                  $285.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  M14 X 1.5 BLACK LUG NUT VEHICLE KIT OF 32

                  M14 X 1.5 BLACK LUG NUT VEHICLE KIT OF 32

                  SKU: M1012KSB

                  $325.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2017 Coyote/GT350 Primary Timing Chain Set

                  Mustang 2015-2017 Coyote/GT350 Primary Timing Chain Set

                  SKU: M6004GT350PC

                  $94.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 HP Performance Pack Matte Black 19x11" Rear Wheel

                  Mustang 2015-2023 HP Performance Pack Matte Black 19x11" Rear Wheel

                  SKU: M1007DC1911MB

                  $370.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  M12 1.5 Black Lug Nut Vehicle Kit of 24

                  M12 1.5 Black Lug Nut Vehicle Kit of 24

                  SKU: M1012KBR

                  $165.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Super 8.8" IRS Bearing & Seal Kit

                  Mustang Super 8.8" IRS Bearing & Seal Kit

                  SKU: M4413B

                  $42.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang 1985-1995 Small Block V8 Hydraulic Roller Tappet Camshaft

                  Mustang 1985-1995 Small Block V8 Hydraulic Roller Tappet Camshaft

                  SKU: M6250X303

                  $450.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  Mustang 1964-1995 Exhaust Valve

                  Mustang 1964-1995 Exhaust Valve

                  SKU: M6505G302

                  $17.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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