Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  2024-2025 MUSTANG 5.0L DUAL THROTTLE BODY INTAKE MANIFOLD

                  2024-2025 MUSTANG 5.0L DUAL THROTTLE BODY INTAKE MANIFOLD

                  SKU: M9424M50D

                  $550.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Cobra Jet 2013 Spring Kit

                  Mustang Cobra Jet 2013 Spring Kit

                  SKU: M5300RA

                  $360.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO M210 FRONT DRIVE UNIT 5.38 RATIO W/ELD

                  BRONCO M210 FRONT DRIVE UNIT 5.38 RATIO W/ELD

                  SKU: M3002538BF

                  $3,040.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1968-1987 HI-Performance Engine Gasket Set

                  Mustang 1968-1987 HI-Performance Engine Gasket Set

                  SKU: M6003A429

                  $170.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT500 2020-2022 Carbon Fiber Front Splitter Kit

                  Mustang GT500 2020-2022 Carbon Fiber Front Splitter Kit

                  SKU: M16601MCF

                  $1,990.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  2022-2025 MAVERICK 2.0L SPORT EXHAUST - BLACK

                  2022-2025 MAVERICK 2.0L SPORT EXHAUST - BLACK

                  SKU: M5200MVB

                  $1,095.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 F-150 COMPLETE LOWERING KIT

                  2021-2025 F-150 COMPLETE LOWERING KIT

                  SKU: M3000H4B

                  $620.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  2022-2025 BRONCO RAPTOR CARBON FIBER FRONT FENDER FLARE SET-GLOSS

                  2022-2025 BRONCO RAPTOR CARBON FIBER FRONT FENDER FLARE SET-GLOSS

                  SKU: M16268BGF

                  $3,865.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2014 Competition Front Bushing Kit

                  Mustang 2005-2014 Competition Front Bushing Kit

                  SKU: M5638C

                  $670.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
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