Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  1,222 results
                  Mustang 1962-1997 302-351W Double Roller Timing Chain Set-Steel Gear

                  Mustang 1962-1997 302-351W Double Roller Timing Chain Set-Steel Gear

                  SKU: M6268B302

                  $210.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-1995 Roller Pilot Bearing for 289/302/351C and 351W

                  Mustang 1964-1995 Roller Pilot Bearing for 289/302/351C and 351W

                  SKU: M7600A

                  $16.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2014 Brake Line Upgrade Kit

                  Mustang 2005-2014 Brake Line Upgrade Kit

                  SKU: M2078MB

                  $120.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO M210 FRONT DRIVE SHAFT

                  BRONCO M210 FRONT DRIVE SHAFT

                  SKU: M4376BR

                  $360.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Front Axle Hub Nut Pair

                  Bronco Front Axle Hub Nut Pair

                  SKU: M3B477A

                  $10.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1979-2021 Friction Modifier for Clutch Type Limited Slip Differentials

                  Mustang 1979-2021 Friction Modifier for Clutch Type Limited Slip Differentials

                  SKU: M19546A12

                  $155.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  GT4 CV Boot RH

                  GT4 CV Boot RH

                  SKU: M3A331GT4B

                  $180.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  AIR CLEANER KIT: CHROME, FORD RACING EMBLEM

                  AIR CLEANER KIT: CHROME, FORD RACING EMBLEM

                  SKU: 302350

                  $110.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Complete Lowering Kit

                  F-150 2015-2020 Complete Lowering Kit

                  SKU: M3000H4A

                  $545.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
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