Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2005-2023 White Ford Performance Windshield Banner

                  Mustang 2005-2023 White Ford Performance Windshield Banner

                  SKU: M1820MB

                  $45.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  2022-2025 BRONCO RAPTOR CARBON FIBER HOOD VENT-MATTE

                  2022-2025 BRONCO RAPTOR CARBON FIBER HOOD VENT-MATTE

                  SKU: M16628BM

                  $1,535.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2021-2023 Timberline Off-Road Light Kit

                  Explorer 2021-2023 Timberline Off-Road Light Kit

                  SKU: M15200KEGL

                  $560.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  2022-2025 BRONCO RAPTOR CARBON FIBER TAILGATE APPLIQUE-MATTE

                  2022-2025 BRONCO RAPTOR CARBON FIBER TAILGATE APPLIQUE-MATTE

                  SKU: M16600BM

                  $1,390.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  2022-2025 BRONCO RAPTOR CARBON FIBER APPEARANCE KIT-GLOSS

                  2022-2025 BRONCO RAPTOR CARBON FIBER APPEARANCE KIT-GLOSS

                  SKU: M16600KBG

                  $13,295.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD RACING LOGO DIE-CAST VALVE COVERS BLACK

                  FORD RACING LOGO DIE-CAST VALVE COVERS BLACK

                  SKU: 302003

                  $215.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO/RANGER M220 REAR RING AND PINION 4.88 RATIO

                  BRONCO/RANGER M220 REAR RING AND PINION 4.88 RATIO

                  SKU: M4209488

                  $360.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2011-2021 Coyote 5.0/5.2L Road Race Oil Pan

                  Mustang 2011-2021 Coyote 5.0/5.2L Road Race Oil Pan

                  SKU: M6675M52RR

                  $1,925.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  MUSTANG DARK HORSE STEERING WHEEL KIT

                  MUSTANG DARK HORSE STEERING WHEEL KIT

                  SKU: M3600M

                  $540.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
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