Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  FORD RACING SLANT EDGE AIR CLEANER CHROME

                  FORD RACING SLANT EDGE AIR CLEANER CHROME

                  SKU: 302384

                  $310.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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                  Mustang 2011-2014 V6/GT 6 Speed Shifter

                  Mustang 2011-2014 V6/GT 6 Speed Shifter

                  SKU: M7210MGTB

                  $625.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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                  Mustang 1967-1973 Ford Racing Polished Aluminum Valve Cover

                  Mustang 1967-1973 Ford Racing Polished Aluminum Valve Cover

                  SKU: M6582C460

                  $415.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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                  Mustang GT 2005-2014 Strut Tower Brace

                  Mustang GT 2005-2014 Strut Tower Brace

                  SKU: M20201S197

                  $235.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang 1994-2012 Starter Index Plate Modular Block Automatic Transmission

                  Mustang 1994-2012 Starter Index Plate Modular Block Automatic Transmission

                  SKU: M6373A

                  $31.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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                  302-351W Camshaft Thrust Plate

                  302-351W Camshaft Thrust Plate

                  SKU: M6269A302

                  $66.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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                  Mustang 2015-2020 5.2L Coyote Lightweight Exhaust Valve

                  Mustang 2015-2020 5.2L Coyote Lightweight Exhaust Valve

                  SKU: M6505M52

                  $160.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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                  Mustang 1983-2001 302 One Piece Rear Main Oil Seal

                  Mustang 1983-2001 302 One Piece Rear Main Oil Seal

                  SKU: M6701B302

                  $22.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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                  Mustang GT350 2015-2020 Shifter Kit without Knob

                  Mustang GT350 2015-2020 Shifter Kit without Knob

                  SKU: M7210M8A

                  $315.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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