Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 1996-2004 V8 Adjustable Clutch Cable

                  Mustang 1996-2004 V8 Adjustable Clutch Cable

                  SKU: M7553E302

                  $67.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2024 Performance Pack Rear Toe Link Kit

                  Mustang 2015-2024 Performance Pack Rear Toe Link Kit

                  SKU: M5972M

                  $78.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-2004 Hood Latch and Pin Kit

                  Mustang 1964-2004 Hood Latch and Pin Kit

                  SKU: M16700A

                  $61.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1986-2004 8.8" Outer Axle Bearing and Seal Kit

                  Mustang 1986-2004 8.8" Outer Axle Bearing and Seal Kit

                  SKU: M1225B

                  $52.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  5.0L Coyote "Powered by Ford" Black Coil Covers

                  5.0L Coyote "Powered by Ford" Black Coil Covers

                  SKU: M6P067M50BL

                  $55.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  MUSTANG 5.0L ENGINE OIL COOLER KIT

                  MUSTANG 5.0L ENGINE OIL COOLER KIT

                  SKU: M6642M50D

                  $770.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT 2005-2010 High Lift Hot Rod Cam Set

                  Mustang GT 2005-2010 High Lift Hot Rod Cam Set

                  SKU: M65503V

                  $1,160.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Wheel Center Cap

                  Ford Performance Wheel Center Cap

                  SKU: M1096FP3

                  $52.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1983-1993 T-5 Bearing Retainer

                  Mustang 1983-1993 T-5 Bearing Retainer

                  SKU: M7050A

                  $83.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
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