Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2005-2010 4.6L 3V Performance Intake Manifold

                  Mustang 2005-2010 4.6L 3V Performance Intake Manifold

                  SKU: M9424463V

                  $850.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2021 2.3L EcoBoost High Performance Turbocharger

                  Mustang 2015-2021 2.3L EcoBoost High Performance Turbocharger

                  SKU: M934823T

                  $1,365.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Cobra Jet Intake Manifold for 5.0L Coyote

                  Ford Performance Cobra Jet Intake Manifold for 5.0L Coyote

                  SKU: M9424M50CJB

                  $1,500.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Shelby GT350 2015-2020 Air Filter

                  Mustang Shelby GT350 2015-2020 Air Filter

                  SKU: M9601G

                  $115.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
                  Add to Cart
                  4.6L 2V PERFORMANCE IMPROVEMENT INTAKE MANIFOLD

                  4.6L 2V PERFORMANCE IMPROVEMENT INTAKE MANIFOLD

                  SKU: M9424P46A

                  $375.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1963-2001 289/302 Single Plane Victor Jr Intake Manifold

                  Mustang 1963-2001 289/302 Single Plane Victor Jr Intake Manifold

                  SKU: M9424D302

                  $425.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
                  Add to Cart
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