Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  TREMEC TKX-600 5 SPEED TRANSMISSION .68 OVERDRIVE

                  TREMEC TKX-600 5 SPEED TRANSMISSION .68 OVERDRIVE

                  SKU: M7003TKX68

                  $3,395.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang 1985-2000 T-5 Rebuild Kit

                  Mustang 1985-2000 T-5 Rebuild Kit

                  SKU: M7000A

                  $705.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
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                  Mustang 1983-1993 T-5 Bearing Retainer

                  Mustang 1983-1993 T-5 Bearing Retainer

                  SKU: M7050A

                  $80.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
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                  Mustang 1979-1995 Starter Index Plate Small Block Manual Transmission

                  Mustang 1979-1995 Starter Index Plate Small Block Manual Transmission

                  SKU: M7007B

                  $95.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  TREMEC TKX-600 5 SPEED TRANSMISSION .81 OVERDRIVE

                  TREMEC TKX-600 5 SPEED TRANSMISSION .81 OVERDRIVE

                  SKU: M7003TKX81

                  $3,395.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Modular Bellhousing Installation Kit

                  Modular Bellhousing Installation Kit

                  SKU: M7771A

                  $85.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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