Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  GT 2017-2020 Indoor Black Full Vehicle Cover

                  GT 2017-2020 Indoor Black Full Vehicle Cover

                  SKU: VMG7Z19A412C

                  $750.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 Leer Group Race Red CabHigh Sport Bed Cap for 5.5 Bed, Paint Code PQ - NON-RETURNABLE

                  F-150 2021-2023 Leer Group Race Red CabHigh Sport Bed Cap for 5.5 Bed, Paint Code PQ - NON-RETURNABLE

                  SKU: VML3Z99501A42BP

                  $4,499.00

                  + $266.00 Installation
                  Maverick 2022-2024 Leer Group Cyber Orange 3C Premium Low Profile Bed Cap, Paint Code SB - NON-RETURNABLE

                  Maverick 2022-2024 Leer Group Cyber Orange 3C Premium Low Profile Bed Cap, Paint Code SB - NON-RETURNABLE

                  SKU: VPZ6Z99501A42BH

                  $4,599.00

                  + $266.00 Installation
                  Super Duty 2023 - 2025 Tailgate Letters - Pink

                  Super Duty 2023 - 2025 Tailgate Letters - Pink

                  SKU: VPC3Z9942528HD

                  $99.00

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                  Maverick 2022-2025 Tailgate Lettering Inserts

                  Maverick 2022-2025 Tailgate Lettering Inserts

                  SKU: VPZ6Z9942528AC

                  $59.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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                  Explorer 2018-2019 Black Ford Logo Splash Guards Rear Pair

                  Explorer 2018-2019 Black Ford Logo Splash Guards Rear Pair

                  SKU: JB5Z16A550BA

                  $60.00

                  Shipping: Ships by May 19
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                  Maverick 2023 LEER Avalanche Gray Snug Top Sport Bed Cap, Paint Code DR - NON-RETURNABLE

                  Maverick 2023 LEER Avalanche Gray Snug Top Sport Bed Cap, Paint Code DR - NON-RETURNABLE

                  SKU: VNZ6Z99501A42AM

                  $4,499.00

                  + $266.00 Installation
                  F-150 2021-2025 LED Work Light by Sound-Off Signal Light, Baja Tan Interior

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                  SKU: VML3Z13C788BB

                  $659.00

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                  Maverick 2022-2025 Tailgate Liner Kit

                  Maverick 2022-2025 Tailgate Liner Kit

                  SKU: NZ6Z9900038C

                  $80.00

                  Shipping: Ships by May 19
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