Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Black Carbon Fiber 6 Speed Shift Knob

                  Black Carbon Fiber 6 Speed Shift Knob

                  SKU: FM5Z7213C

                  $120.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Exterior Trim Kit by Putco®, Tailgate Lettering, Black Platinum Stainless Steel

                  Ranger 2024-2025 Exterior Trim Kit by Putco®, Tailgate Lettering, Black Platinum Stainless Steel

                  SKU: VRB3Z9942528B

                  $39.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 Air Design® Matte Black Quarter Window Louvers

                  Mustang 2015-2023 Air Design® Matte Black Quarter Window Louvers

                  SKU: VJR3Z63280B10A

                  $199.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024 Splash Guard - Heavy Duty (flat), Rear Pair, Black with Bright Accent

                  Ranger 2024 Splash Guard - Heavy Duty (flat), Rear Pair, Black with Bright Accent

                  SKU: KB3Z16A550M

                  $140.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  F-150 2015-2020 Gloss White Body Side Tri-Bar Stripe Kit

                  F-150 2015-2020 Gloss White Body Side Tri-Bar Stripe Kit

                  SKU: VGL3Z9920000C

                  $179.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2011-2019 Cargo Area Liner

                  Explorer 2011-2019 Cargo Area Liner

                  SKU: BB5Z6111600BB

                  $130.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  Escape 2013-2019 Cargo Area Liner

                  Escape 2013-2019 Cargo Area Liner

                  SKU: DJ5Z7811600BA

                  $130.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  F-150 2015-2025 Bed Rail Tonneau/Bed Cover Shim Kit for 5.5 Bed

                  F-150 2015-2025 Bed Rail Tonneau/Bed Cover Shim Kit for 5.5 Bed

                  SKU: VFL3Z99000A25B

                  $39.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  Super Duty 2023-2025 Putco Black Platinum Stainless Steel Tailgate Trim Kit

                  Super Duty 2023-2025 Putco Black Platinum Stainless Steel Tailgate Trim Kit

                  SKU: VPC3Z99290D90B

                  $159.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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