Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 1969-1973 Polished Aluminum Valve Cover

                  Mustang 1969-1973 Polished Aluminum Valve Cover

                  SKU: M6582Z351

                  $470.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2021 M14 x 1.5 Black Lug Nut Wheel Kit of 6

                  F-150 2015-2021 M14 x 1.5 Black Lug Nut Wheel Kit of 6

                  SKU: M1012F15B

                  $52.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  2015-2025 MUSTANG FRONT STRUT MOUNT - ADJ CAMBER

                  2015-2025 MUSTANG FRONT STRUT MOUNT - ADJ CAMBER

                  SKU: M18183MDH

                  $420.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD PERFORMANCE BY ARB DIGITAL TIRE DEFLATOR

                  FORD PERFORMANCE BY ARB DIGITAL TIRE DEFLATOR

                  SKU: M1830DF

                  $75.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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                  Mustang GT350 2015-2021 Throttle Body 87mm

                  Mustang GT350 2015-2021 Throttle Body 87mm

                  SKU: M9926M52

                  $295.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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                  FORD RACING SLANT EDGE AIR CLEANER POLISHED

                  FORD RACING SLANT EDGE AIR CLEANER POLISHED

                  SKU: 302383

                  $235.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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                  Mustang 1979-1995 351W/5.8L Engine Swap Oil Kit

                  Mustang 1979-1995 351W/5.8L Engine Swap Oil Kit

                  SKU: M6675A58

                  $320.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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                  M-6766-A50/A50A Replacement Short PCV Hose

                  M-6766-A50/A50A Replacement Short PCV Hose

                  SKU: CM6K817M50B

                  $55.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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                  Mustang GT350 2015-2019 Ford Performance Red 6-Speed Shift Knob

                  Mustang GT350 2015-2019 Ford Performance Red 6-Speed Shift Knob

                  SKU: M7213M8SR

                  $98.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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