Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2021-2025 Air Design® Tailgate Spoiler

                  F-150 2021-2025 Air Design® Tailgate Spoiler

                  SKU: VML3Z9944210B

                  $249.00

                  Shipping: Ships by Aug 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Red Passenger Assist Handle

                  Bronco 2021-2025 Red Passenger Assist Handle

                  SKU: S2DZ78044E42AB

                  $240.00

                  Shipping: Ships by Aug 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025, Storage Bag Kit

                  Bronco 2021-2025, Storage Bag Kit

                  SKU: VM2DZ78676A00B

                  $429.00

                  Shipping: Ships by Aug 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Vertical Mount Bed Cargo Net

                  Vertical Mount Bed Cargo Net

                  SKU: FL3Z99550A66A

                  $70.00

                  Shipping: Ships by Aug 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Grabber Blue Passenger Assist Handle

                  Bronco 2021-2025 Grabber Blue Passenger Assist Handle

                  SKU: S2DZ78044E42AA

                  $240.00

                  Shipping: Ships by Aug 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Hitch-Mounted LongArm Bed Extender

                  Yakima Hitch-Mounted LongArm Bed Extender

                  SKU: VKB3Z99286A40D

                  $339.00

                  Shipping: Ships by Aug 29
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2022-2025 Charge Port Weather Kit for BEV Lightning Only

                  F-150 2022-2025 Charge Port Weather Kit for BEV Lightning Only

                  SKU: PL3Z10D802A

                  $95.00

                  Shipping: Ships by Aug 29
                  Dealer Pickup: Not Available
                  Add to Cart
                  Maverick 2022-2025 Polished Stainless Steel Tailgate Lettering

                  Maverick 2022-2025 Polished Stainless Steel Tailgate Lettering

                  SKU: VNZ6Z9942528B

                  $89.00

                  Shipping: Ships by Aug 29
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Soft Folding Truck Bed Cover by RealTruck Advantage® for 5.5 Bed

                  F-150 2021-2025 Soft Folding Truck Bed Cover by RealTruck Advantage® for 5.5 Bed

                  SKU: VML3Z84501A42DD

                  $599.00

                  Shipping: Ships by Aug 29
                  Pickup: Free at Dealer
                  Add to Cart
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