Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Supercab Low Profile Side Window Air Deflectors by Lund

                  Supercab Low Profile Side Window Air Deflectors by Lund

                  SKU: VJL3Z18246B

                  $109.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 UVS100 Custom Sunscreen

                  Ranger 2019-2023 UVS100 Custom Sunscreen

                  SKU: VKB3Z78519A02A

                  $109.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  Super Duty 2017-2025 Bed Mat

                  Super Duty 2017-2025 Bed Mat

                  SKU: HC3Z99112A15A

                  $190.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  Bronco Sport 2021-2025 Rear Bumper Protector

                  Bronco Sport 2021-2025 Rear Bumper Protector

                  SKU: M1PZ17B807A

                  $100.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  Bronco 2021-2025 Aeroskin Black Smoke Hood Deflector

                  Bronco 2021-2025 Aeroskin Black Smoke Hood Deflector

                  SKU: VM2DZ16C900A

                  $89.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  Trailer Hitch Ball Mount 2" Ball 1" Shank

                  Trailer Hitch Ball Mount 2" Ball 1" Shank

                  SKU: BL3Z19F503B

                  $35.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  Pressure Plate Bolt and Dowel Kit

                  Pressure Plate Bolt and Dowel Kit

                  SKU: M6397B46

                  $21.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  Mustang 2018-2020 10pack Ford Performance Decal

                  Mustang 2018-2020 10pack Ford Performance Decal

                  SKU: M1820FP

                  $15.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  Aluminum Brake Proportioning Valve

                  Aluminum Brake Proportioning Valve

                  SKU: M2328C

                  $67.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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