Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ford Performance License Plate Frame-Black Stainless Steel

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                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
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                  NOCO GB-70 Battery Jump Start Pack

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                  SKU: VJL3Z10A765BS

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                  Pickup Required
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                  NOCO Protective Carry Case for GB-150 Battery Jump Start Pack

                  NOCO Protective Carry Case for GB-150 Battery Jump Start Pack

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                  $49.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
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                  Maverick 2022-2025 Covercraft Carhartt Gravel Front Seat Savers

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                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
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                  Maverick 2022-2025 Tufskinz Gray Lettering on Black Texture Door Sill Kit

                  Maverick 2022-2025 Tufskinz Gray Lettering on Black Texture Door Sill Kit

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                  $49.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
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                  Maverick 2022-2025 Undercover Right Hand Side Pivot Storage Box

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                  Shipping: Ships by May 10
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                  Maverick 2025, Lighted Front Grille Ford Oval

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                  Maverick 2024-2025 Illuminated Door Sill Plates

                  Maverick 2024-2025 Illuminated Door Sill Plates

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                  Shipping: More inventory coming soon
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                  Thule Flat Top Rack-Mounted Ski/Snowboard Carrier - Carries 6 Pairs of Skis or 4 Snowboards

                  Thule Flat Top Rack-Mounted Ski/Snowboard Carrier - Carries 6 Pairs of Skis or 4 Snowboards

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                  $379.00

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