Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  116 results

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                  Ford Performance License Single Plate

                  Ford Performance License Single Plate

                  SKU: M1828FPONE

                  $15.00

                  Shipping: Ships by Sep 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2013-2019 Cargo Area Liner

                  Escape 2013-2019 Cargo Area Liner

                  SKU: DJ5Z7811600BA

                  $130.00

                  Shipping: Ships by Sep 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2023-2025 ST Line Front Molded Black Splash Guards

                  Escape 2023-2025 ST Line Front Molded Black Splash Guards

                  SKU: PJ6Z16A550AA

                  $60.00

                  EcoBoost Black and Silver Emblems/Badges

                  EcoBoost Black and Silver Emblems/Badges

                  SKU: M1447EBBLK

                  $50.00

                  Shipping: Ships by Sep 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2020-2025 Charge Port Protection Cover

                  Escape 2020-2025 Charge Port Protection Cover

                  SKU: PJ6Z10D802B

                  $95.00

                  Shipping: Ships by Sep 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2013-2016 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  Escape 2013-2016 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  SKU: VCJ5Z16C900A

                  $89.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Remote Start System Long Range One Way Key Fob

                  Remote Start System Long Range One Way Key Fob

                  SKU: DS7Z15K601F

                  $60.00

                  Shipping: Ships by Sep 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Trailer Tow Wiring Kit

                  Trailer Tow Wiring Kit

                  SKU: FT1Z15A416A

                  $140.00

                  Invision Wireless Headphone for DVD Entertainment System

                  Invision Wireless Headphone for DVD Entertainment System

                  SKU: VDG1Z18C604A

                  $49.99

                  Shipping: Ships by Sep 5
                  Pickup: Free at Dealer
                  Add to Cart
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