Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 2021-2025 4 Door Floor Liner for Carpet Flooring

                  Bronco 2021-2025 4 Door Floor Liner for Carpet Flooring

                  SKU: M2DZ7813300AA

                  $205.00

                  Shipping: Ships by Jul 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2023 Lumen 4/7 Pin Trailer Hitch Wiring Harness

                  Bronco 2021-2023 Lumen 4/7 Pin Trailer Hitch Wiring Harness

                  SKU: VP2DZ15A416A

                  $279.00

                  Shipping: Ships by Jul 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Floor Liner for Vinyl Flooring

                  Bronco 4Dr 2021-2025 Floor Liner for Vinyl Flooring

                  SKU: M2DZ7813300BA

                  $205.00

                  Shipping: Ships by Jul 8
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD PERFORMANCE BY FACTOR 55 BLUE ULTRAHOOK

                  FORD PERFORMANCE BY FACTOR 55 BLUE ULTRAHOOK

                  SKU: M1821UHB

                  $295.00

                  Shipping: Ships by Jul 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Front Garage Storage Bags

                  Bronco 4Dr 2021-2025 Front Garage Storage Bags

                  SKU: VM2DZ54502H07D

                  $259.00

                  Shipping: Ships by Jul 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Rear Door Garage Storage Bags

                  Bronco 4Dr 2021-2025 Rear Door Garage Storage Bags

                  SKU: VM2DZ54502H07E

                  $239.00

                  Shipping: Ships by Jul 8
                  Pickup: Free at Dealer
                  Add to Cart
                  ARB TRED PRO RECOVERY BOARDS

                  ARB TRED PRO RECOVERY BOARDS

                  SKU: M1830RB

                  $275.00

                  Shipping: Ships by Jul 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2023 M220 Rear Axle Outer Bearing/Seal Kit

                  Bronco 2021-2023 M220 Rear Axle Outer Bearing/Seal Kit

                  SKU: M1225C

                  $235.00

                  Shipping: Ships by Jul 8
                  Pickup: Free at Dealer
                  Add to Cart
                  ARB Ford Performance Parts Portable Air Compressor Kit

                  ARB Ford Performance Parts Portable Air Compressor Kit

                  SKU: M1830FPAC

                  $415.00

                  Shipping: Ships by Jul 8
                  Pickup: Free at Dealer
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