Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  First Aid Kit with Ford Logo

                  First Aid Kit with Ford Logo

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                  $39.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  EcoBoost Black and Silver Emblems/Badges

                  EcoBoost Black and Silver Emblems/Badges

                  SKU: M1447EBBLK

                  $45.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  2021-2025 BRONCO 2.3L SPORT TUNED AXLE-BACK EXHAUST - CHROME TIPS

                  2021-2025 BRONCO 2.3L SPORT TUNED AXLE-BACK EXHAUST - CHROME TIPS

                  SKU: M5230BR3SC

                  $1,390.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  BRONCO RAPTOR 3.0L ECOBOOST PERFORMANCE CALIBRATION

                  BRONCO RAPTOR 3.0L ECOBOOST PERFORMANCE CALIBRATION

                  SKU: M9603BR30

                  $850.00

                  Shipping: More inventory coming soon
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                  Bronco 4Dr 2021-2025 Sunrider Soft Vinyl Retractable Hard Top

                  Bronco 4Dr 2021-2025 Sunrider Soft Vinyl Retractable Hard Top

                  SKU: VM2DZ78501C25A

                  $1,459.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  ARB Dual Portable Air Compressor

                  ARB Dual Portable Air Compressor

                  SKU: M1830DAC

                  $975.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  Bronco 2021-2025 Pink Grille Lettering

                  Bronco 2021-2025 Pink Grille Lettering

                  SKU: VP2DZ9942528D

                  $49.00

                  Shipping: Ships by May 6
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                  18" Black Machined Face Wheel Kit

                  18" Black Machined Face Wheel Kit

                  SKU: M1007KDC18X8BMF

                  $760.00

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                  2022-2025 BRONCO RAPTOR CARBON FIBER REAR FENDER FLARE SET-MATTE

                  2022-2025 BRONCO RAPTOR CARBON FIBER REAR FENDER FLARE SET-MATTE

                  SKU: M16268BMR

                  $6,060.00

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