Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2021-2025 VISCO Matte Black Body Tri-Bar Stripe Kit

                  F-150 2021-2025 VISCO Matte Black Body Tri-Bar Stripe Kit

                  SKU: VML3Z6320000H

                  $189.00

                  Shipping: Ships by Aug 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 Side Retro Graphics, Gray w/ Bucking Bronco Logo

                  Bronco Sport 2021-2025 Side Retro Graphics, Gray w/ Bucking Bronco Logo

                  SKU: VM1PZ6320000D

                  $129.00

                  Shipping: Ships by Aug 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2011-2025 Chrome Exhaust Tip

                  Super Duty 2011-2025 Chrome Exhaust Tip

                  SKU: HC3Z5K238A

                  $135.00

                  Shipping: Ships by Aug 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Crew Cab Side Window Air Deflectors

                  Crew Cab Side Window Air Deflectors

                  SKU: VGL3Z18246G

                  $89.00

                  Corsair 2021-2024 Paint Protection Film Kit

                  Corsair 2021-2024 Paint Protection Film Kit

                  SKU: VNJ7Z2120000A

                  $329.00

                  Shipping: Ships by Aug 6
                  Pickup: Free at Dealer
                  Add to Cart
                  SuperCrew Chrome Front/Rear Window Air Deflectors 4pc Set

                  SuperCrew Chrome Front/Rear Window Air Deflectors 4pc Set

                  SKU: VFL3Z18246F

                  $169.00

                  Shipping: Ships by Aug 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Covercraft Carhartt Rear Protective Seat Covers in Pebble Grey

                  Bronco 2Dr 2021-2025 Covercraft Carhartt Rear Protective Seat Covers in Pebble Grey

                  SKU: VM2DZ1863812B

                  $299.00

                  Shipping: Ships by Aug 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Trailer Tow Wiring Kit

                  Trailer Tow Wiring Kit

                  SKU: FT1Z15A416A

                  $140.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Aeroskin II® Hood Protector, Black Textured by Husky Liners®

                  Super Duty 2023-2025 Aeroskin II® Hood Protector, Black Textured by Husky Liners®

                  SKU: VPC3Z16C900B

                  $109.00

                  Shipping: Ships by Aug 6
                  Pickup: Free at Dealer
                  Add to Cart
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