Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Explorer 2022-2025 Gatorback Black Oval Splash Guards Rear Pair

                  Explorer 2022-2025 Gatorback Black Oval Splash Guards Rear Pair

                  SKU: VNB5Z16A550B

                  $249.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 Gatorback Heavy Duty Splash Guards Rear Pair

                  Bronco Sport 2021-2025 Gatorback Heavy Duty Splash Guards Rear Pair

                  SKU: VM1PZ16A550B

                  $299.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Tailgate Letters - Electric Spice

                  F-150 2021-2025 Tailgate Letters - Electric Spice

                  SKU: VPL3Z9942528D

                  $89.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Console Vault Vehicle Safe

                  F-150 2015-2020 Console Vault Vehicle Safe

                  SKU: VFL3Z2806202B

                  $329.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
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                  Super Duty 2017-2022 Matte Black Hood Lettering

                  Super Duty 2017-2022 Matte Black Hood Lettering

                  SKU: VPC3Z9942528GB

                  $59.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
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                  Mustang 2024-2025 Air Design® Grabber Blue Quarter Window Scoop Kit (Coupe)

                  Mustang 2024-2025 Air Design® Grabber Blue Quarter Window Scoop Kit (Coupe)

                  SKU: VPR3Z63280B10AG

                  $359.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
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                  Trailer Hitch 2 5/16" Ball 1 1/4" Shank

                  Trailer Hitch 2 5/16" Ball 1 1/4" Shank

                  SKU: BC3Z19F503B

                  $35.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
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                  Super Duty 2023-2025 Carbon Fiber Look Hood Lettering

                  Super Duty 2023-2025 Carbon Fiber Look Hood Lettering

                  SKU: VPC3Z9942528FA

                  $59.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
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                  Covercraft SuperCrew Rear Row Seat Covers 60/40 w/ Armrest in Charcoal

                  Covercraft SuperCrew Rear Row Seat Covers 60/40 w/ Armrest in Charcoal

                  SKU: VML3Z2663812C

                  $279.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
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