Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty SuperCab 2011-2016 3pc All Weather Rubber Floor Mats

                  Super Duty SuperCab 2011-2016 3pc All Weather Rubber Floor Mats

                  SKU: DC3Z2813300A

                  $150.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  EcoSport 2018-2022 Lockable Cross Bars 2pc Set

                  EcoSport 2018-2022 Lockable Cross Bars 2pc Set

                  SKU: JN1Z9955100A

                  $175.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Soft Folding Bed Cover for 4.5 Bed

                  Maverick 2022-2025 Soft Folding Bed Cover for 4.5 Bed

                  SKU: VNZ6Z99501A42H

                  $619.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCrew® 2009-2014 Chromed Aluminum 5" Step Bars

                  F-150 SuperCrew® 2009-2014 Chromed Aluminum 5" Step Bars

                  SKU: 9L3Z16450EB

                  $715.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Small Cargo Area Enclosure

                  Bronco 2Dr 2021-2025 Small Cargo Area Enclosure

                  SKU: VM2DZ78115A00B

                  $519.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Molded Splash Guards, Rear

                  Ranger 2024-2025 Molded Splash Guards, Rear

                  SKU: R1WZ16A550BA

                  $90.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
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                  Ranger 2019-2022 Magnetic Bed Cap for 5.0' Bed, Paint Code J7 - NON-RETURNABLE

                  Ranger 2019-2022 Magnetic Bed Cap for 5.0' Bed, Paint Code J7 - NON-RETURNABLE

                  SKU: VLB3Z99501A42AB

                  $2,759.00

                  + $266.00 Installation
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                  Fiesta Titanium 2014-2019 5Dr Cargo Area Liner

                  Fiesta Titanium 2014-2019 5Dr Cargo Area Liner

                  SKU: EE8Z6111600BA

                  $130.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Bronco 4Dr 2021-2025 TrekTop Soft Vinyl Retractable Top

                  Bronco 4Dr 2021-2025 TrekTop Soft Vinyl Retractable Top

                  SKU: VM2DZ78501C25E

                  $2,029.00

                  Pickup Required
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