Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2024-2025 LUMEN Strip Lighting - LED Bed Lighting Kit

                  Ranger 2024-2025 LUMEN Strip Lighting - LED Bed Lighting Kit

                  SKU: VR1WZ13E754A

                  $289.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Covercraft Carhartt Rear Protective Seat Covers in Pebble Grey

                  Bronco 4Dr 2021-2025 Covercraft Carhartt Rear Protective Seat Covers in Pebble Grey

                  SKU: VM2DZ1863812AC

                  $263.82

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Over-the-Top Graphics - Black/Red for Ecoboost

                  Mustang 2024-2025 Over-the-Top Graphics - Black/Red for Ecoboost

                  SKU: PR3Z5420000GA

                  $460.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2013-2014 Boss/Cal Special Rear Lower Fascia

                  Mustang 2013-2014 Boss/Cal Special Rear Lower Fascia

                  SKU: DR3Z17F828BA

                  $190.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Tailgate Light Bar Assembly, Low/Mid Halogen, For Halogen Taillights

                  Super Duty 2023-2025 Tailgate Light Bar Assembly, Low/Mid Halogen, For Halogen Taillights

                  SKU: VPC3Z13B678A

                  $439.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2020-2024 UVS 100 Custom Sunscreen

                  Escape 2020-2024 UVS 100 Custom Sunscreen

                  SKU: VLJ6Z78519A02A

                  $109.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2009-2014 TruXedo Soft Roll Up Tonneau Cover for 6.5' Styleside Bed

                  F-150 2009-2014 TruXedo Soft Roll Up Tonneau Cover for 6.5' Styleside Bed

                  SKU: V9L3Z99501A42EA

                  $419.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
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                  Maverick 2022-2025 Air Design® Satin Black Rear Cab Spoiler

                  Maverick 2022-2025 Air Design® Satin Black Rear Cab Spoiler

                  SKU: VNZ6Z9944210A

                  $249.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Carhartt Rear Row Seat Covers w/ Armrest 60/40 in Brown

                  Covercraft Carhartt Rear Row Seat Covers w/ Armrest 60/40 in Brown

                  SKU: VML3Z2663812EC

                  $290.29

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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