Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Maverick 2022-2025 TAG Iconic Silver SnugTop Sport Bed Cap, Paint Code JS - NON-RETURNABLE

                  Maverick 2022-2025 TAG Iconic Silver SnugTop Sport Bed Cap, Paint Code JS - NON-RETURNABLE

                  SKU: VNZ6Z99501A42AF

                  $4,499.00

                  + $266.00 Installation
                  Ranger 2024-2025, Hard Folding Tonneau/Bed Cover by Leer, 5.0 Bed

                  Ranger 2024-2025, Hard Folding Tonneau/Bed Cover by Leer, 5.0 Bed

                  SKU: VR1WZ99501A42E

                  $1,639.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  THULE Ladder Rack

                  THULE Ladder Rack

                  SKU: VJL3Z9955100A

                  $1,209.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Coverking® Full Vehicle Outdoor Cover for GT Coupe with Performance Pack, Pedestal/High Spoiler, Gray

                  Mustang 2024-2025 Coverking® Full Vehicle Outdoor Cover for GT Coupe with Performance Pack, Pedestal/High Spoiler, Gray

                  SKU: VRR3Z19A412M

                  $589.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2024 TAG AREA 51 SnugTop Sport Bed Cap, Paint Code KU - NON-RETURNABLE

                  Maverick 2022-2024 TAG AREA 51 SnugTop Sport Bed Cap, Paint Code KU - NON-RETURNABLE

                  SKU: VNZ6Z99501A42AA

                  $4,499.00

                  + $266.00 Installation
                  Super Duty 2021-2025 Power Retractable Tonneau Cover for 6.75' Bed

                  Super Duty 2021-2025 Power Retractable Tonneau Cover for 6.75' Bed

                  SKU: VMC3Z99501C29A

                  $3,789.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Leer Group Atlas Blue CabHigh Sport Bed Cap for 5.5 Bed, Paint Code B3 - NON-RETURNABLE

                  F-150 2021-2025 Leer Group Atlas Blue CabHigh Sport Bed Cap for 5.5 Bed, Paint Code B3 - NON-RETURNABLE

                  SKU: VML3Z99501A42BD

                  $4,499.00

                  + $266.00 Installation
                  Ranger 2024-2025 Decked Drawer System for 5 ft Bed

                  Ranger 2024-2025 Decked Drawer System for 5 ft Bed

                  SKU: VRB3Z15600A04A

                  $2,319.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 TAG Absolute Black SnugTop Sport Bed Cap, Paint Code G1 - NON-RETURNABLE

                  Maverick 2022-2025 TAG Absolute Black SnugTop Sport Bed Cap, Paint Code G1 - NON-RETURNABLE

                  SKU: VNZ6Z99501A42AB

                  $4,499.00

                  + $266.00 Installation
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