Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2017-2025 Sport Roll Soft Roll-Up Truck Bed Cover by RealTruck Advantage® for 8.0' Bed

                  Super Duty 2017-2025 Sport Roll Soft Roll-Up Truck Bed Cover by RealTruck Advantage® for 8.0' Bed

                  SKU: VHC3Z99501A42B

                  $439.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2024 Leer Group Oxford White Cab High Commercial Bed Cap with Roof Rack - NON-RETURNABLE
                  coloroxford white

                  F-150 2021-2024 Leer Group Oxford White Cab High Commercial Bed Cap with Roof Rack - NON-RETURNABLE

                  SKU: VML3Z99501A42M

                  $4,599.00

                  -

                  $4,899.00

                  (+ $266.00 Installation)
                  View details
                  Super Duty® 2023 Leer Group Stone Gray Cab High Bed Cap w/o Roof Rack, Paint Code D1 - NON-RETURNABLE
                  colorstone gray

                  Super Duty® 2023 Leer Group Stone Gray Cab High Bed Cap w/o Roof Rack, Paint Code D1 - NON-RETURNABLE

                  SKU: VPC3Z99501A42EB

                  $4,179.00

                  -

                  $4,199.00

                  (+ $266.00 Installation)
                  View details
                  Expedition 2022-2024 Air Design® Body Kit - Lower Cladding, Painted, Oxford White, Includes Front Spat, Rear Spat, 4 door moldings

                  Expedition 2022-2024 Air Design® Body Kit - Lower Cladding, Painted, Oxford White, Includes Front Spat, Rear Spat, 4 door moldings

                  SKU: VML1Z78200B72BE

                  $1,419.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Leer Group CabHigh Sport Bed Cap - NON-RETURNABLE
                  coloragate black
                  coloratlas blue
                  coloriconic silver
                  colorlucid red
                  colorstar white
                  colorantimatter blue
                  colorcarbonized gray
                  coloroxford white

                  F-150 2021-2025 Leer Group CabHigh Sport Bed Cap - NON-RETURNABLE

                  SKU: VML3Z99501A42BC

                  $4,499.00

                  + $266.00 Installation
                  View details
                  Maverick 2022-2025 Illuminated Door Sill Plates

                  Maverick 2022-2025 Illuminated Door Sill Plates

                  SKU: VRL4Z99132A08A

                  $213.73

                  Shipping: Ships by Aug 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Adjustable Bed Rack

                  Yakima Adjustable Bed Rack

                  SKU: VLC3Z9955100B

                  $1,478.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2025 White 7" Over The Top Single Stripe Kit

                  Mustang 2018-2025 White 7" Over The Top Single Stripe Kit

                  SKU: VJR3Z6320000HB

                  $339.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCab 2021-2025 3pc All-Weather Floor Liner Trays for Vinyl Floor

                  F-150 SuperCab 2021-2025 3pc All-Weather Floor Liner Trays for Vinyl Floor

                  SKU: ML3Z1813300CA

                  $205.00

                  Shipping: Ships by Aug 9
                  Pickup: Free at Dealer
                  Add to Cart
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