Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  2,143 results
                  Escape 2013-2019 Molded Splash Guards Rear Pair

                  Escape 2013-2019 Molded Splash Guards Rear Pair

                  SKU: DJ5Z16A550BA

                  $60.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 Tailgate Light Bar with Halogen Factory Lights

                  F-150 2021-2023 Tailgate Light Bar with Halogen Factory Lights

                  SKU: VML3Z13B678A

                  $459.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Gatorback Platinum Splash Guards Front Pair

                  Super Duty 2017-2022 Gatorback Platinum Splash Guards Front Pair

                  SKU: VHC3Z16A550J

                  $369.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2022-2025 Trailer TPMS Monitor with Camera and TPMS

                  F-150 2022-2025 Trailer TPMS Monitor with Camera and TPMS

                  SKU: ML3Z1A189BE

                  $1,185.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Black TecRail Bed Rail for 5.5' Bed

                  F-150 2021-2025 Black TecRail Bed Rail for 5.5' Bed

                  SKU: VML3Z9955200A

                  $699.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Pet Kennel

                  Pet Kennel

                  SKU: VM1PZ19H376A

                  $179.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Cargo Area Mat with Lok Blocks

                  Cargo Area Mat with Lok Blocks

                  SKU: VLV4Z9913042A

                  $109.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Zinc Plated Wheel Locks for Hidden Lugs

                  Super Duty 2017-2025 Zinc Plated Wheel Locks for Hidden Lugs

                  SKU: HC3Z1A043B

                  $70.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2024-2025 MOLLE Panel - RH

                  Bronco 2024-2025 MOLLE Panel - RH

                  SKU: VN2DZ99425B64B

                  $389.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
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