Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2017-2025 Side Bed Storage Boxes (set of 2) for 8ft Bed

                  Super Duty 2017-2025 Side Bed Storage Boxes (set of 2) for 8ft Bed

                  SKU: PC3Z9900038B

                  $1,790.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  ECCO Back Up Reverse Alarm

                  ECCO Back Up Reverse Alarm

                  SKU: VAC3Z14N137A

                  $105.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Escape 2020-2022 Air Design® Fender Flares Exterior Trim

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                  SKU: VLV4Z16268A

                  $469.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Mustang GT500 2020-2022 Outdoor Gray Full Car Cover for Large Wing Models

                  Mustang GT500 2020-2022 Outdoor Gray Full Car Cover for Large Wing Models

                  SKU: VLR3Z19A412M

                  $299.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Maverick 2022-2025 Bushwacker Preassembled Pocket Style Textured Black Satin Fender Flare

                  Maverick 2022-2025 Bushwacker Preassembled Pocket Style Textured Black Satin Fender Flare

                  SKU: VNZ6Z16268B

                  $549.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  F-150 2018-2020 Bushwacker Matte Black Fender Flares

                  F-150 2018-2020 Bushwacker Matte Black Fender Flares

                  SKU: VJL3Z16268A

                  $499.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Expedition MAX 2022-2024 Air Design® Iconic Silver Painted Body Kit

                  Expedition MAX 2022-2024 Air Design® Iconic Silver Painted Body Kit

                  SKU: VML1Z78200B72BB

                  $1,419.00

                  Shipping: More inventory coming soon
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                  Bronco 2021-2025 TufSkinz Artisan Blue Grille Lettering

                  Bronco 2021-2025 TufSkinz Artisan Blue Grille Lettering

                  SKU: VN2DZ9942528AD

                  $49.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Bronco 2024-2025 MOLLE Panel - LH

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                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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