Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Maverick 2024-2025 Illuminated Door Sill Plates

                  Maverick 2024-2025 Illuminated Door Sill Plates

                  SKU: VRL4Z99132A08A

                  $213.73

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  First Aid Kit With Ford Oval

                  First Aid Kit With Ford Oval

                  SKU: VNK4Z19F515AB

                  $49.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2025 UVS100 Custom Sunscreen

                  Bronco 2025 UVS100 Custom Sunscreen

                  SKU: VS2DZ78519A02A

                  $109.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024 In-Vehicle Safe, Floor Vault

                  Ranger 2024 In-Vehicle Safe, Floor Vault

                  SKU: VR1WZ9906202B

                  $469.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
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                  Bronco 2025 Black Passenger Assist Handle

                  Bronco 2025 Black Passenger Assist Handle

                  SKU: S2DZ78044E42AC

                  $210.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Expedition 2025, Floor Liner, All-Weather, 4-pc, Black

                  Expedition 2025, Floor Liner, All-Weather, 4-pc, Black

                  SKU: SL1Z7813086AA

                  $195.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
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                  Bronco, 2025 Ford Integrated Tether System (FITS) Package

                  Bronco, 2025 Ford Integrated Tether System (FITS) Package

                  SKU: S2DZ7804567AA

                  $135.00

                  Shipping: More inventory coming soon
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                  Expedition 2018-2020 Espresso Carpeted Floor Mats 4-Piece Set

                  Expedition 2018-2020 Espresso Carpeted Floor Mats 4-Piece Set

                  SKU: JL1Z7813300FB

                  $125.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
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                  NOCO Protective Carry Case for GB-70 Battery Jump Start Pack

                  NOCO Protective Carry Case for GB-70 Battery Jump Start Pack

                  SKU: VJL3Z10C744BS

                  $39.00

                  Shipping: Ships by May 9
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