Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Products for:

                  1. Accessories/
                  2. Interior

                  Interior

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                  Comfort and Convenience

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                  Interior Trim

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                  Number of Black commodities (12)

                  Number of Gray commodities (3)

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                  Number of Genuine Ford Accessory commodities (12)

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                  commodities in range $0 - $50 (14)

                  commodities in range $51 - $100 (12)

                  commodities in range $101 - $200 (16)

                  commodities in range $201 - $500 (33)

                  commodities in range $501 - Above (4)

                  47 resultsfor "Interior"

                  price Range:

                  $0 - $50

                  price Range:

                  $201 - $500
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                  Ford Soft-Sided Adjustable Cooler Bag

                  Ford Soft-Sided Adjustable Cooler Bag

                  SKU: HE5Z19H484A

                  $35.00

                  Shipping: Ships by Sep 19
                  Pickup: Free at Dealer
                  Add to Cart
                  First Aid Kit with Ford Logo

                  First Aid Kit with Ford Logo

                  SKU: VFL3Z19F515CB

                  $39.00

                  Shipping: Ships by Sep 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 4 Door 4pc Floor Liners for Vinyl Flooring

                  Bronco 2021-2025 4 Door 4pc Floor Liners for Vinyl Flooring

                  SKU: M2DZ7813300BA

                  $205.00

                  Shipping: Ships by Sep 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 4 Door 4pc Floor Liners for Carpet Flooring

                  Bronco 2021-2025 4 Door 4pc Floor Liners for Carpet Flooring

                  SKU: M2DZ7813300AA

                  $205.00

                  NOCO Protective Carry Case for GB-40 Battery Jump Start Pack

                  NOCO Protective Carry Case for GB-40 Battery Jump Start Pack

                  SKU: VJL3Z10C744AS

                  $29.00

                  Shipping: Ships by Sep 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 84pc Roll-Up Tool Kit Set

                  Bronco 84pc Roll-Up Tool Kit Set

                  SKU: VM2DZ17003A

                  $349.00

                  Shipping: Ships by Sep 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Floor Mount Cargo Net

                  Bronco 4Dr 2021-2025 Floor Mount Cargo Net

                  SKU: VM2DZ5446046B

                  $19.00

                  Shipping: Ships by Sep 19
                  Pickup: Free at Dealer
                  Add to Cart
                  NOCO GB-70 Battery Jump Start Pack

                  NOCO GB-70 Battery Jump Start Pack

                  SKU: VJL3Z10A765BS

                  $259.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  NOCO GB-150 Battery Jump Start Pack

                  NOCO GB-150 Battery Jump Start Pack

                  SKU: VJL3Z10A765CS

                  $389.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
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                  1 - 9 of 47 results