Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  EcoSport 2018-2022 UVS 100 Custom Sunscreen

                  EcoSport 2018-2022 UVS 100 Custom Sunscreen

                  SKU: VJN1Z78519A02A

                  $109.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2025 Low Gloss Black Center Caps w/ Pony Logo

                  Mustang 2015-2025 Low Gloss Black Center Caps w/ Pony Logo

                  SKU: FR3Z1130C

                  $40.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Topliner Roof Kit Without Cap Porthole

                  Bronco 2Dr 2021-2025 Topliner Roof Kit Without Cap Porthole

                  SKU: VM2DZ58521A03S

                  $399.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  2022-2025 Maverick Front Fender Vent

                  2022-2025 Maverick Front Fender Vent

                  SKU: VSZ6Z16228A

                  $209.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Sportliner Bedlinerfor 6.0' Bed

                  Ranger 2019-2023 Sportliner Bedlinerfor 6.0' Bed

                  SKU: VKB3Z9900038B

                  $479.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2017-2025 Medium Series Tempest Gray Step Bar for Load Door Side Only

                  Transit 2017-2025 Medium Series Tempest Gray Step Bar for Load Door Side Only

                  SKU: JK3Z16450AB

                  $450.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2020-2025 Wheel Well Liner Front Pair

                  Transit 2020-2025 Wheel Well Liner Front Pair

                  SKU: LK4Z16F099A

                  $220.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 Air Design® Satin Black Side Quarter Panel Scoop

                  Mustang 2015-2023 Air Design® Satin Black Side Quarter Panel Scoop

                  SKU: VGR3Z63280B10A

                  $199.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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                  Covercraft Front Row Seat Covers 40/20/40 in Charcoal

                  Covercraft Front Row Seat Covers 40/20/40 in Charcoal

                  SKU: VML3Z25600D20B

                  $339.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
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