Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 4Dr 2021-2025 Front Garage Storage Bags

                  Bronco 4Dr 2021-2025 Front Garage Storage Bags

                  SKU: VM2DZ54502H07D

                  $259.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 BedRug Impact Bed Mat with Tailgate Cover for 4.5' Bed

                  Maverick 2022-2025 BedRug Impact Bed Mat with Tailgate Cover for 4.5' Bed

                  SKU: VNZ6Z9900038B

                  $289.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2025, Regular Cab Floor Mats, Carpeted, 60 oz., 2-pc, Black

                  Super Duty 2025, Regular Cab Floor Mats, Carpeted, 60 oz., 2-pc, Black

                  SKU: SC3Z2513086CA

                  $195.00

                  Shipping: More inventory coming soon
                  Dealer Pickup: Not Available
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                  F-150 2022-2025 Molded Carbon Black Splash Guards, Rear Pair For F-150 Lightning

                  F-150 2022-2025 Molded Carbon Black Splash Guards, Rear Pair For F-150 Lightning

                  SKU: NL3Z16A550BA

                  $60.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  Escape 2020-2022 Aeroskin Smoke Hood Deflector

                  Escape 2020-2022 Aeroskin Smoke Hood Deflector

                  SKU: VLJ6Z16C900A

                  $89.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  Ranger 4WD 2019-2023 Chrome Tow Hook Kit

                  Ranger 4WD 2019-2023 Chrome Tow Hook Kit

                  SKU: KB3Z17N808A

                  $95.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  Mustang 2011-2012 Front Lower Fascia w/ Fog Lamps

                  Mustang 2011-2012 Front Lower Fascia w/ Fog Lamps

                  SKU: BR3Z15200AA

                  $435.00

                  Pickup Required
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                  F-150 SuperCab 2012-2014 4pc Ebony Black Carpet Floor Mat Set

                  F-150 SuperCab 2012-2014 4pc Ebony Black Carpet Floor Mat Set

                  SKU: CL3Z1813300AA

                  $125.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  F-150 2024-2025 Tailgate Light Bar with Halogen Factory Lights

                  F-150 2024-2025 Tailgate Light Bar with Halogen Factory Lights

                  SKU: VRL3Z13B678A

                  $459.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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