Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2018-2020 Bushwacker Matte Black Fender Flares

                  F-150 2018-2020 Bushwacker Matte Black Fender Flares

                  SKU: VJL3Z16268A

                  $499.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2016-2017 Trailer Hitch

                  Explorer 2016-2017 Trailer Hitch

                  SKU: GB5Z19D520C

                  $390.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT500 2020-2022 Outdoor Gray Full Car Cover for Large Wing Models

                  Mustang GT500 2020-2022 Outdoor Gray Full Car Cover for Large Wing Models

                  SKU: VLR3Z19A412M

                  $299.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Carhartt RealTree Xtra Rear Row 60/40 Seat Covers in Green Camo

                  Covercraft Carhartt RealTree Xtra Rear Row 60/40 Seat Covers in Green Camo

                  SKU: VML3Z2663812H

                  $399.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2024-2025 MOLLE Panel - LH

                  Bronco 2024-2025 MOLLE Panel - LH

                  SKU: VN2DZ99425B64A

                  $369.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Soft Mesh Bimini Top

                  Bronco 2Dr 2021-2025 Soft Mesh Bimini Top

                  SKU: VM2DZ54500W00A

                  $349.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Rear Door Garage Storage Bags

                  Bronco 4Dr 2021-2025 Rear Door Garage Storage Bags

                  SKU: VM2DZ54502H07E

                  $239.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2023 Air Design® Race Red Quarter Window Louvers

                  Mustang 2018-2023 Air Design® Race Red Quarter Window Louvers

                  SKU: VJR3Z63280B10CB

                  $269.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Interior Light Kit

                  Interior Light Kit

                  SKU: CL8Z13E700AA

                  $315.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
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