Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Chrome Dual Sail Mirror Caps w/ Trailer Tow Mirrors

                  Chrome Dual Sail Mirror Caps w/ Trailer Tow Mirrors

                  SKU: VFL3Z17D742F

                  $199.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty SuperCab 2017-2025 Chromed Aluminum 5" Step Bars

                  Super Duty SuperCab 2017-2025 Chromed Aluminum 5" Step Bars

                  SKU: HC3Z16450DB

                  $775.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Retro Red, Orange & Yellow Hood Graphics

                  Ranger 2024-2025 Retro Red, Orange & Yellow Hood Graphics

                  SKU: VR1WZ6320000E

                  $189.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2023 LEER Avalanche Gray Snug Top Sport Bed Cap, Paint Code DR - NON-RETURNABLE

                  Maverick 2023 LEER Avalanche Gray Snug Top Sport Bed Cap, Paint Code DR - NON-RETURNABLE

                  SKU: VNZ6Z99501A42AM

                  $4,499.00

                  + $266.00 Installation
                  F-150 2021-2023 Leer Group Race Red CabHigh Sport Bed Cap for 6.5 Bed, Paint Code PQ - NON-RETURNABLE

                  F-150 2021-2023 Leer Group Race Red CabHigh Sport Bed Cap for 6.5 Bed, Paint Code PQ - NON-RETURNABLE

                  SKU: VML3Z99501A42CP

                  $4,499.00

                  + $266.00 Installation
                  Super Duty 2017-2022 Stowable Single Bed Loading Ramp

                  Super Duty 2017-2022 Stowable Single Bed Loading Ramp

                  SKU: HC3Z99286F56B

                  $540.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 Leer Group Cab High Sport Bed Cap for 5.5 Bed, Azure Gray Tri-Coat, Paint Code G4 - NON-RETURNABLE

                  F-150 2021-2023 Leer Group Cab High Sport Bed Cap for 5.5 Bed, Azure Gray Tri-Coat, Paint Code G4 - NON-RETURNABLE

                  SKU: VML3Z99501A42BT

                  $4,499.00

                  + $266.00 Installation
                  Super Duty® 2023-2024 Leer Group Iconic Silver Cab High Bed Cap w/o Roof Rack for 8.0 Bed, Paint Code JS - NON-RETURNABLE

                  Super Duty® 2023-2024 Leer Group Iconic Silver Cab High Bed Cap w/o Roof Rack for 8.0 Bed, Paint Code JS - NON-RETURNABLE

                  SKU: VPC3Z99501A42FD

                  $4,179.00

                  + $266.00 Installation
                  Focus 2012-2018 4Dr Cargo Area Liner

                  Focus 2012-2018 4Dr Cargo Area Liner

                  SKU: CM5Z6111600EA

                  $130.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
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