Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2015-2020 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  F-150 2015-2020 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  SKU: VGL3Z16C900A

                  $89.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2024 Tailgate Lettering - Carbon Fiber Domed for Pro Access Tailgate

                  F-150 2024 Tailgate Lettering - Carbon Fiber Domed for Pro Access Tailgate

                  SKU: VSL3Z9942528AA

                  $79.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Deluxe Raised Lid Cargo Area Enclosure

                  Bronco 4Dr 2021-2025 Deluxe Raised Lid Cargo Area Enclosure

                  SKU: VM2DZ78115A00D

                  $729.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Focus 2012-2018 4Dr Molded Splash Guards Rear Pair

                  Focus 2012-2018 4Dr Molded Splash Guards Rear Pair

                  SKU: BM5Z16A550B

                  $60.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2017 Mossy Oak Camo Two Tone Body &Tailgate Stripe Kit

                  F-150 2015-2017 Mossy Oak Camo Two Tone Body &Tailgate Stripe Kit

                  SKU: VFL3Z9920000N

                  $699.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCab 2021-2025 Tubular Base Painted Accent Color Step Bars

                  F-150 SuperCab 2021-2025 Tubular Base Painted Accent Color Step Bars

                  SKU: ML3Z16450GA

                  $775.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition EL 2025, Floor Liner All-Weather, for 3rd Row, with 2nd Row Bench Seat

                  Expedition EL 2025, Floor Liner All-Weather, for 3rd Row, with 2nd Row Bench Seat

                  SKU: SL1Z7813086DA

                  $95.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
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                  Expedition 2025 Cargo Area Protector with 2nd Row Captain's Chairs

                  Expedition 2025 Cargo Area Protector with 2nd Row Captain's Chairs

                  SKU: SL1Z99112A15CA

                  $590.00

                  F-150 2021-2025 VISCO Matte Black Body Speed Stripe Kit

                  F-150 2021-2025 VISCO Matte Black Body Speed Stripe Kit

                  SKU: VML3Z6320000C

                  $59.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
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