Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  82 results
                  NOCO GB-40 Battery Jump Start Pack

                  NOCO GB-40 Battery Jump Start Pack

                  SKU: VJL3Z10A765AS

                  $139.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Perimeter Plus Vehicle Security System

                  Ford Perimeter Plus Vehicle Security System

                  SKU: ML3Z19A361A

                  $255.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Edge SEL AWD 2022-2024 Black Front Ford Oval and Tailgate Badges

                  Edge SEL AWD 2022-2024 Black Front Ford Oval and Tailgate Badges

                  SKU: NT4Z9942528DA

                  $280.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Edge 2020-2024 Gatorback Blue Ford Logo Splash Guards Front Pair

                  Edge 2020-2024 Gatorback Blue Ford Logo Splash Guards Front Pair

                  SKU: VLT4Z16A550A

                  $259.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Edge 2015-2024 Metal Gray Carpeted Floor Mats

                  Edge 2015-2024 Metal Gray Carpeted Floor Mats

                  SKU: LT4Z5813300AC

                  $125.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  NOCO GB-150 Battery Jump Start Pack

                  NOCO GB-150 Battery Jump Start Pack

                  SKU: VJL3Z10A765CS

                  $389.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Front Seat Pet Barrier

                  Covercraft Front Seat Pet Barrier

                  SKU: VM1PZ78666C07A

                  $99.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Bike Frame Adapter

                  Thule Bike Frame Adapter

                  SKU: VDT4Z7855100E

                  $79.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Trailer Tow Wiring Kit

                  Trailer Tow Wiring Kit

                  SKU: FT1Z15A416A

                  $140.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
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