Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  48 results
                  Interior Light Kit

                  Interior Light Kit

                  SKU: CL8Z13E700AA

                  $315.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Tow Recovery Hook

                  Tow Recovery Hook

                  SKU: 6M2Z17A954A

                  $40.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Rack Mounted Folding Kayak Carrier

                  Thule Rack Mounted Folding Kayak Carrier

                  SKU: VM1PZ7855100D

                  $349.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  EcoSport 2018-2022 UVS 100 Custom Sunscreen

                  EcoSport 2018-2022 UVS 100 Custom Sunscreen

                  SKU: VJN1Z78519A02A

                  $109.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  EcoSport 2018-2022 Hood Switch Remote Start System Kit

                  EcoSport 2018-2022 Hood Switch Remote Start System Kit

                  SKU: JN1Z19G366A

                  $115.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Canoe Carrier for Roof Racks

                  Thule Canoe Carrier for Roof Racks

                  SKU: VKB3Z7855100W

                  $199.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  EcoSport 2018-2022 Side Window Air Deflectors 4-Piece Set

                  EcoSport 2018-2022 Side Window Air Deflectors 4-Piece Set

                  SKU: VJN1Z18246A

                  $109.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  EcoSport 2018-2022 Molded Splash Guards Front Pair

                  EcoSport 2018-2022 Molded Splash Guards Front Pair

                  SKU: JN1Z16A550B

                  $60.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Ash Cup Coin Holder with Lighter Element

                  Ash Cup Coin Holder with Lighter Element

                  SKU: ML3Z2504810AA

                  $75.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
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