Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Yakima Tailgate Bike Carrier for 5 Bikes

                  Yakima Tailgate Bike Carrier for 5 Bikes

                  SKU: VKB3Z9955100E

                  $199.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Rooftop Tent Adaptor

                  Thule Rooftop Tent Adaptor

                  SKU: VML3Z9955100G

                  $59.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Visco Hood Cowl/Stripes Retro Design

                  Bronco 2021-2025 Visco Hood Cowl/Stripes Retro Design

                  SKU: VM2DZ6320000C

                  $309.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Roof Mounted Ski/Snowboard Rack

                  Yakima Roof Mounted Ski/Snowboard Rack

                  SKU: VKB3Z7855100E

                  $389.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger SuperCrew 2019-2023 Bolt On Look Textured Fender Flares

                  Ranger SuperCrew 2019-2023 Bolt On Look Textured Fender Flares

                  SKU: VKB3Z16268A

                  $499.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Mustang GT500 2020-2022 Indoor Red Full Car Cover for Small Wing Models

                  Mustang GT500 2020-2022 Indoor Red Full Car Cover for Small Wing Models

                  SKU: VLR3Z19A412C

                  $299.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
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                  Mustang GT500 2020-2022 Indoor Red Full Car Cover for Large Wing Models

                  Mustang GT500 2020-2022 Indoor Red Full Car Cover for Large Wing Models

                  SKU: VLR3Z19A412H

                  $299.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
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                  Ranger 2024-2025 Air Design® Matte Black Tailgate Spoiler

                  Ranger 2024-2025 Air Design® Matte Black Tailgate Spoiler

                  SKU: VR1WZ9944210A

                  $239.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
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                  Escape 2020-2022 Air Design® Front Skid Plate Exterior Trim

                  Escape 2020-2022 Air Design® Front Skid Plate Exterior Trim

                  SKU: VLV4Z58423A16A

                  $299.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
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