Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Explorer 2011-2017 Molded Black Splash Guards Rear Pair

                  Explorer 2011-2017 Molded Black Splash Guards Rear Pair

                  SKU: BB5Z16A550BB

                  $60.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2020-2022 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  Escape 2020-2022 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  SKU: VLJ6Z16C900A

                  $89.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Putco Smoke Front and Rear Side Window Deflectors 4 Pc Set for SuperCrew

                  Putco Smoke Front and Rear Side Window Deflectors 4 Pc Set for SuperCrew

                  SKU: VML3Z18246F

                  $79.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2011-2019 Molded Black Splash Guards Front Pair

                  Explorer 2011-2019 Molded Black Splash Guards Front Pair

                  SKU: BB5Z16A550AA

                  $60.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2009-2014 Styleside Molded Front & Rear Splash Guards

                  F-150 2009-2014 Styleside Molded Front & Rear Splash Guards

                  SKU: 4L3Z16A550CAA

                  $115.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 TufSkinz® Race Red Liftgate Lettering

                  Bronco Sport 2021-2025 TufSkinz® Race Red Liftgate Lettering

                  SKU: VN1PZ9942528BA

                  $59.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
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                  F-150 2015-2020 Front Molded Carbon Black Splash Guards Pair w/Lip Molding

                  F-150 2015-2020 Front Molded Carbon Black Splash Guards Pair w/Lip Molding

                  SKU: FL3Z16A550AA

                  $60.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
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                  Bronco 4Dr 2021-2025 3D Multicolor Full Vehicle Cover w/ Roof Rails

                  Bronco 4Dr 2021-2025 3D Multicolor Full Vehicle Cover w/ Roof Rails

                  SKU: VM2DZ19A412E

                  $1,069.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
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                  Escape 2020-2024 Matte Black Badge Overlay Kit

                  Escape 2020-2024 Matte Black Badge Overlay Kit

                  SKU: VLV4Z9942528A

                  $129.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
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