Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2018-2023 Air Design® Oxford White Side Quarter Panel Scoop

                  Mustang 2018-2023 Air Design® Oxford White Side Quarter Panel Scoop

                  SKU: VJR3Z63279D36CJ

                  $269.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Hitch Mounted Bicycle Carrier for 4 Bikes

                  Thule Hitch Mounted Bicycle Carrier for 4 Bikes

                  SKU: VM1PZ7855100BA

                  $459.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  SuperCrew Air Design® Matte Black Door Molding

                  SuperCrew Air Design® Matte Black Door Molding

                  SKU: VJL3Z1820049A

                  $339.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Air Design® Satin Black Tailgate Applique

                  Maverick 2022-2025 Air Design® Satin Black Tailgate Applique

                  SKU: VNZ6Z99425A34A

                  $309.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Over-the-Top Graphics - Black/Red for Ecoboost

                  Mustang 2024-2025 Over-the-Top Graphics - Black/Red for Ecoboost

                  SKU: PR3Z5420000GA

                  $460.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Super Duty 2023-2025 Tailgate Light Bar Assembly, Low/Mid Halogen, For Halogen Taillights

                  Super Duty 2023-2025 Tailgate Light Bar Assembly, Low/Mid Halogen, For Halogen Taillights

                  SKU: VPC3Z13B678A

                  $439.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
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                  Maverick 2022-2025 Air Design® Satin Black Rear Cab Spoiler

                  Maverick 2022-2025 Air Design® Satin Black Rear Cab Spoiler

                  SKU: VNZ6Z9944210A

                  $249.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2020-2023 Air Design® Lucid Red Side Quarter Panel Scoop

                  Mustang 2020-2023 Air Design® Lucid Red Side Quarter Panel Scoop

                  SKU: VLR3Z63279D36AD

                  $269.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
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                  Mustang 2017-2020 Air Design® Magnetic Side Quarter Window Scoop

                  Mustang 2017-2020 Air Design® Magnetic Side Quarter Window Scoop

                  SKU: VHR3Z63280B10AE

                  $269.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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