Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Escape 2020-2024 Matte Black Badge Overlay Kit

                  Escape 2020-2024 Matte Black Badge Overlay Kit

                  SKU: VLV4Z9942528A

                  $129.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  SuperCab & SuperCrew Black Platinum Stainless Steel B-Pillar Trim for Vehicles with Factory Keypad

                  SuperCab & SuperCrew Black Platinum Stainless Steel B-Pillar Trim for Vehicles with Factory Keypad

                  SKU: VFL3Z9920554D

                  $199.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2022-2025 Black Badging Ford Oval

                  Explorer 2022-2025 Black Badging Ford Oval

                  SKU: NB5Z9942528A

                  $115.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Gunmetal Platinum Lettering Tailgate Badge

                  F-150 2021-2025 Gunmetal Platinum Lettering Tailgate Badge

                  SKU: VML3Z9942528C

                  $129.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Edge AWD 2022-2024 Black Front Ford Oval and Tailgate Badges

                  Edge AWD 2022-2024 Black Front Ford Oval and Tailgate Badges

                  SKU: NT4Z9942528BA

                  $240.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2020-2025 Black Lettering Hood Badge

                  Explorer 2020-2025 Black Lettering Hood Badge

                  SKU: LB5Z16606A

                  $110.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2018-2020 Front/Rear Smoke Chrome Black Ford Oval Emblem w/ Camera

                  F-150 2018-2020 Front/Rear Smoke Chrome Black Ford Oval Emblem w/ Camera

                  SKU: LL3Z9942528C

                  $170.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2024-2025, Illuminated Grille Letters for Vehicles w/o Camera

                  Bronco 2024-2025, Illuminated Grille Letters for Vehicles w/o Camera

                  SKU: VN2DZ8A224A

                  $359.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Front Corners Exterior Trim Trail Armor

                  Bronco 2021-2025 Front Corners Exterior Trim Trail Armor

                  SKU: VM2DZ7816F210A

                  $169.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
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