Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Products for:

                  1. Accessories/
                  2. Exterior/
                  3. Hitches, Towing and Recovery

                  Hitches, Towing and Recovery

                  Products for:

                  Products for:

                  Number of Black commodities (3)

                  Number of Genuine Ford Accessory commodities (9)

                  Number of Curt commodities (1)

                  commodities in range $0 - $50 (14)

                  commodities in range $51 - $100 (9)

                  commodities in range $101 - $200 (21)

                  commodities in range $201 - $500 (45)

                  commodities in range $501 - Above (18)

                  Number of Accessories commodities (14)

                  14 results

                  price Range:

                  $0 - $50
                  Clear all
                  Trailer Hitch 2 5/16" Ball 1 1/4" Shank

                  Trailer Hitch 2 5/16" Ball 1 1/4" Shank

                  SKU: BC3Z19F503B

                  $35.00

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Trailer Hitch 2 5/16" Ball 1" Shank

                  Trailer Hitch 2 5/16" Ball 1" Shank

                  SKU: BL3Z19F503A

                  $35.00

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Trailer Hitch Ball Mount 2" Ball 1" Shank

                  Trailer Hitch Ball Mount 2" Ball 1" Shank

                  SKU: BL3Z19F503B

                  $35.00

                  Tow Recovery Hook

                  Tow Recovery Hook

                  SKU: 6M2Z17A954A

                  $40.00

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Trailer Hitch Ball Mount 1 1/4" Class II

                  Trailer Hitch Ball Mount 1 1/4" Class II

                  SKU: BL8Z19A282A

                  $30.00

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
                  12
                  10 - 14 of 14 results